Zephyr: Unable to update and create new test steps

[Nithin Kumar G]

  

Getting this error when I try creating and updating the test cases in Zephyr

Let me know how to resolve this issue.

I have been using Zephyr from 2 years but didn't face this issue before.

[graham white]

Yep - I have this issue too.

Additionally, we cannot see any of our previous tests cycles

[Joseph Jeffrey]

Same issue at my end (No Permission on Test/Issue). Is there a resolution for this.

[graham white]

The resolution steps they gave me were:

1)Login as JIRA Administrator.

2) Go to JIRA Settings option -> Apps-> Manage apps. Here search for Zephyr for JIRA Cloud.

3) If you are still getting the "Update" option, please update from manage apps page.

That worked for us - may be best to check with Smartbear support before you do it

[Nithin Kumar G]

Will try updating and check

[Nithin Kumar G]

Thanks @graham white after update it is working fine