How to get SLA time data using a third-party add-on.
Mariana_Pryshliak_Saasjet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Hello. Have you ever faced a problem of monitoring your SLAs on the grid where all your issues are displayed too?
Time in Status for Jira Cloud can help you to get SLA based on time to first response (time to resolution, or time to response, etc). You just need to select it in the drop-down list) in the Column Manager.
1. Choose a particular SLA and add a column.
2. Then click on a “Save” button.
3. That’s all! Get already generated data based on the chosen SLAs.
We have prepared lots of interesting use cases for our customers!
Discover some of them in our documentation:)
#tracksla #saasjet #atlassian #statusreport #tis #timeinstatusforjiracloud