Simplify SLA Tracking with Data Feed: A Step-by-Step Guide

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❓ What is a Data Feed Link?

Data Feed Link for SLAs is a tool that automatically transfers task performance and service level agreement (SLA) data from Jira to other systems or reports. It works as a bridge that allows you to access and use real-time data from Jira for better analysis and decision-making.

Step-by-step guide to getting Data Feed

The SLA Time and Report add-on allows you to easily configure the Data Feed Link to transfer charts and graphs to third-party BI tools, such as Kliopfilio, Eazy BI, Power BI, and Geckoboards.

To share the SLA Time and Report’s chart, follow the steps below:

1. Generate the required type of graph.

2. Click on the Data Feed button.

After clicking on the Capture and Copy button.

3. Paste the link to the source of the dashboard you use.

Let's take Kliopfolio as an example:

3.1. Click Add source.

3.2. Select the type of source - RESR/URL.

3.3. Paste the URL you've copied in SLA Time and Report add-on.

3.4. Follow all the next settings according to Kliofolio or other dashboard instructions.

Benefits of using Data Feed Feature

With the Data Feed Link feature on the SLA Time and Report add-on, you get the ideal combination: comprehensive reports and dashboards for insights, plus real-time data integration that enables proactive management. 💼✅ Problem solved.

🎯 Reaping the Rewards: Benefits of Proactive Data Management

🙋‍♀️ Happier customers: Timely responses and resolutions lead to satisfied customers.

🧘‍♂️ Reduced stress: No more last-minute panic to meet SLAs.

🚀 Improved team performance: Real-time data helps teams prioritize and avoid breaches.

🏅 Enhanced reputation: Consistently meeting SLAs builds trust and credibility.

Your customers will appreciate the improved service, your manager will notice the smoother operations, and you'll feel more in control. 🙏

💡 Final Thoughts

So why not give it a try? The SLA Time and Report add-on is your new Jira sidekick, watching deadlines and giving you a heads-up before things go wrong. 🌟 No more surprise breaches, no more panicked apologies. Implement these steps today and watch your team’s efficiency—and customer satisfaction—soar. 🚀

After all, staying ahead of the game is key to keeping your customers happy. 🕛