Would you like to get email notifications about updates that are most important to you in Jira? It can be anything from new comments added to status transitions. Documenting the evolution of tasks and processes enables project managers and teams to understand task progression, identify trends, and make informed decisions. Whether you want to send and receive emails about specific issue changes or comprehensive reports of all updates, you’ll discover both below.
Automation in Jira is a powerful, flexible option that you can modify to fit your needs. All you have to do is provide the triggers, conditions, and the action that will be taken in response to them. Among many actions available, one essential for our case is called “Send email”.
Let's try with an example:
I want to receive emails every time an issue in my project goes to the status “Done”.
Here is how the automation rule will look:
Trigger → WHEN: Issue transitioned
Condition → IF: Issue matches JQL
status CHANGED to Done
Action → THEN: Send email
*Choose the assignee and subject
You can create similar rules for other updates available with JQL. You can also use trigger WHEN: Value changes for. Find some examples of Jira Automation rules for due dates.
What if you want a report of all changes for a specific time, updaters, and other custom criteria? You can create such a report and send it to the required recipient with the new option of Issue History for Jira app by SaaSJet team. The feature is called Report Scheduler and works in union with the saving option.
It’s time for an example:
I want to receive weekly emails about status and comments updates in one report.
You can create and email the report with any issue changes by selecting any dates, projects, and issue fields (standard or custom ones).
Email notifications with specific issue updates or comprehensive reports of all changes can significantly enhance project transparency and decision-making processes. Whether it's tracking individual issue transitions or analyzing trends over time, utilizing the tools described in the article enables efficient collaboration and fosters continuous improvement within project workflows.
Yuliia_Borivets__SaaSJet_
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