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βœ… πŸš€ Rocketing to SLA Success: Apptoberfest 2023 Edition πŸ»πŸ‚

πŸƒβ€β™‚οΈ Win Race Against SLA Deadlines using Rocket Power 

Watch our demo for Apptoberfest :)

Everyone who has dealt with SLA compliance at least once has had the feeling that work turns into a competition with deadlines. It's like you're a runner but on a long treadmill called the Timeline, which keeps rolling you back faster than you're going. And God forbid you make a mistake or be late, and the deadlines will catch up with you momentarily. Then, it will be twice as difficult to finish before the SLA is breached.

We can talk for a long time about effective time management methods, division of duties, and other things that a person can do to increase efficiency. But since we live in an era of advanced technologies, it will be a mistake not to use technology itself in the race. Why run by your two legs if you can easily and cheaply fly a rocket?

πŸš€ Power of the SLA Time and Report for Jira add-on 

Imagine you are sitting at the helm of the SLA Rocket. Now, you have on one panel at once:

  1. SLA Configuration Manager: This feature allows you to configure SLAs with ease. Define the Start, Pause, and Stop conditions, and reset SLAs as needed. With simple settings, you can fine-tune SLAs to match your specific needs.
  2. Time and Goals Tracking: Keep a close eye on tracking current tasks. Monitor your progress and know exactly where you stand with your SLAs.
  3. Setting up Automation: Automate routine tasks and actions associated with SLAs. Set up personalized SLA goals and automatic notifications tailored to different users or groups. 
  4. Charts and Table Reports: Compare the performance of different assignees or departments and visualize the big picture. 

Getting started with the SLA Time and Report add-on for Jira is a breeze.

Install the add-on, fill out the simplified SLA settings page, and you'll quickly have access to real-time tracking of your ongoing tasks. If you want more, go to SLA Manager (where you can create a new calendar, change Start, Pause, Stop conditions, or Reset SLA).

 sla-time-and-report-add-on-for-jira-cloud.gif

The cutting edge of technology is growing rapidly, but fortunately, it involves more than complete human inactivity. So, everyone decides to run on their own two feet or go to the Marketplace page and try the benefits of third-party tools. The SLA Time and Report add-on for Jira provides the rocket power you need to not only keep pace but also surge ahead.

Let's soar to new heights together and ensure that SLA deadlines are consistently met and exceeded.

πŸ‚πŸ» Happy Apptoberfest 2023!

5 comments

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Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 10, 2023

Hi @Kelsey Van Scoy  

Thanks for the tags! I just noticed I chose the wrong category for the Apptoberfest article O_O.

May I ask you again for help with changing the category to App Central and embedding a video preview?

Kelsey Van Scoy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2023

Thank you @Andy Gladstone for moving. @Kateryna_v_SaaSJet_ - confirming that you want to compete in Apps for Business teams?

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Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 11, 2023

@Kelsey Van Scoy
I think it would be better to take part in the category "Apps for ITSM". Thank you for asking.

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Kelsey Van Scoy
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2023

Hi @Kateryna_v_SaaSJet_ and @Iryna Komarnitska_SaaSJet_ 

You have two demos submitted for the Apps for ITSM category. This one and:

https://community.atlassian.com/t5/App-Central/Apptoberfest-2023-Fairytale-of-a-lost-Jira-task/ba-p/2493379

 

Can you please confirm which demo you'd like to compete in ITSM for and if the other demo qualifies for another category? Please note you also have 2 submissions for Apps for Business Teams and none for DevOps or Admins

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Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 23, 2023

Thanks, @Kelsey Van Scoy for adding the tag. I confirm participation in the Apps for ITSM category. Both of our demos were created for this category.

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