How To Transform Your Jira Workflow Using QR Codes In Mobile For Jira

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Introduction

Let’s face it, QR codes have invaded our lives. They’re no longer used exclusively to track parts for manufacturing companies. Restaurants and coffee shops now use them to advertise and update their menus and improve the ordering experience. Freelancers use them to show potential clients samples of their work. They're even used at weddings to help guests send photos straight to a Google Drive folder for the bride and groom. And now, they're used in Jira Software! Users can generate and scan QR codes to help them find Jira tickets faster. Even better, they can do that with more flexibility through their mobile phones with Mobile for Jira.

Why QR Codes in Mobile for Jira?

Let's start with a quick refresher. QR codes (Quick Response codes) are square, pixelated patterns that look a bit like a maze. They store information that can be instantly accessed by scanning them with a smartphone camera. With the help of Mobile for Jira's integrated QR code generator, you can generate and scan QR codes for Jira tickets, streamlining how you share and access important Jira issues.

This powerful integration helps you:

• Share specific Jira issues with a simple QR code scan. No more lengthy URLs or searching for issue numbers.
• Link physical assets, equipment, or locations to corresponding Jira issues. Scan a QR code on a machine for instant troubleshooting guides, maintenance history, or to log a new issue.
• Share project plans or task boards with team members or stakeholders in seconds via scannable QR codes.
• Attach QR codes to inventory items or equipment for quick access to their status, location, and associated Jira information.

How to Generate and Scan QR Codes in Mobile for Jira

Now that we have an understanding of the benefits of using QR codes with Jira, how do we use them on Mobile for Jira? It's simple! Here are the steps:

1. Open Mobile for Jira
2. Navigate to the specific Jira issue you want to share.
3. Click on the plus icon on the right, then More
4. Tap on the QR Code icon. A unique QR code will be generated for that specific issue.
5. Share the QR code with ease.
   
   

When to Use QR Codes in Project Management

The QR codes can be used on particularly any Jira ticket with no exception. It's not generally that necessary to do it for each ticket, however, it can come in pretty handy in the following cases:

• Conference Booths: Place QR codes at your booth linking to demos, contact forms, or relevant Jira project boards.
• Manufacturing Equipment: Attach QR codes to machinery for instant access to maintenance schedules, and repair logs, or to create new issues directly on-site.
• Inventory Management: Label items with QR codes linking to their status, location, and other details within Jira.
• Customer Feedback: Use QR codes on physical products or feedback forms linked to Jira issues to gather valuable insights.
  
  

How Can QR Codes Benefit Employees?

There are two ways we can highlight the benefits of using QR codes in Jira. The first would be to list the benefits. The second would be to showcase a scenario where you can visualize them. We will be doing both, starting with the use case. 

Problem

Sam, the warehouse supervisor, urgently needed to locate a specialized industrial vacuum for a time-sensitive shipment.  Relying on outdated inventory lists and manual searches was causing significant delays and risked impacting client satisfaction.

Solution

The warehouse had recently implemented a QR code asset tracking system. Each QR code was directly linked to a Jira issue containing detailed information about the asset, including its specifications, location history, maintenance records, and current status.  Sam used Mobile for Jira to scan the vacuum's QR code.

Resolution

Scanning the QR code instantly pulled up the relevant Jira issue, providing Sam with real-time information about the vacuum's whereabouts. He discovered it was undergoing scheduled maintenance and quickly coordinated with the repair team for its timely return. This streamlined process ensured the vacuum was available when needed, facilitating on-time shipment completion.

Key Benefits

With that case in mind, it's easy to see why QR codes were very helpful here. With them:

• Customers don't need to search for support portals or manually type information. A simple scan gets them started.
• The pre-populated form helps customers provide the right information the first time.
• Issues arrive in Jira already categorized and with relevant details, saving the support team time.
• Customers can easily track progress and feel involved in the resolution process.

Conclusion

QR codes have changed how people can find anything. From products to food and even people! Being able to use it in Jira is the logical next step, especially since agile project management is all about managing workflows and improving their efficiency. With the help of Mobile for Jira's QR code generator you can bridge the gap between the digital and physical worlds, enhancing efficiency and collaboration within your project workflows. Get creative and explore the possibilities!

[Maarten Blomme]

Hi @Nourhan Gamal - Infosysta

After scanning a QR code related to an asset, how easily can you create a new issue that is related to that asset? 

Kr, Maarten