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🌟 Best Practices for Effective Performance Reviews 🌟

Most of us prefer staying under the radar at work—keeping things low-key and avoiding the spotlight. After all, if you don’t stand out, you won’t face the judgment or criticism, right?

Then, the annual performance review arrives... and it’s hard to avoid. Can we skip it? It would definitely make things less stressful, especially around the holidays! 🎄

But here’s the thing: performance reviews are actually important. And with the right approach, they can be a lot less daunting. Let’s dive into how you can make them more effective and meaningful with these best practices. 

🧐 What is a Performance Review?

A performance review is that annual sit-down where employees and managers discuss how things are going at work. It’s meant to be a constructive conversation, where both sides reflect on achievements, identify areas for improvement, and set goals for the future.

However, let’s face it: performance reviews don’t always have the best reputation. According to research from Impraise, a surprising 22% of employees have called in sick to avoid their review, 35% have vented to colleagues about it, and 15% have even cried during or after the meeting. 

But performance reviews don’t have to be scary. With the right mindset and tools, they can be a fantastic opportunity for growth and development. 

 

christina-wocintechchat-com-LQ1t-8Ms5PY-unsplash.jpg

 

✅ Why Are Performance Reviews Important?

Performance reviews aren’t just a formality. They’re a crucial part of creating a feedback-driven culture that supports both personal and professional growth. Here’s why they matter:

  • For employers: It’s your chance to assess if your team’s performance aligns with company goals, celebrate successes, and offer the support your employees need to thrive.
  • For employees: It provides clarity on how well you're doing, what goals to focus on, and how you can grow professionally.

Key Benefits of Performance Reviews:

  • Improved Employee Engagement 🤝
  • Clearer Career Development 📈
  • Better Alignment with Company Goals 🎯
  • Increased Accountability 🛠️
  • Improved Communication 📢
  • Better Trust and Openness 👐
  • Identification of Training Opportunities 🎓
  • Recognition of Achievements 🏆

 

 

📝 Steps in the Performance Review Process

Now that we know why performance reviews are so important, let’s break down the process. It may seem intimidating at first, but following a structured approach can make it much easier and more effective. Here’s a step-by-step guide to help you through the process:

1️⃣ Review Job Descriptions and Expectations

Manager: Start by revisiting the employee's job description. Ensure that expectations are clear and up-to-date. If there have been any changes in their role or responsibilities, make sure those are reflected.

Employee: Take a moment to reflect on your own role. Make sure your understanding of expectations aligns with what your manager sees as important.

2️⃣ Set Clear Performance Goals for the Year

Before the review, think about the goals you want to set for the employee. Use the SMART framework (Specific, Measurable, Achievable, Relevant, Time-bound) to ensure these goals are clear and actionable.

3️⃣ Schedule the Performance Review Meeting

It’s always good to plan ahead! Set a time that works for both you and the employee so there’s no rush or stress during the conversation.

4️⃣ Self-Assessment

Employee: Prepare a self-assessment of your performance. Reflect on your achievements, challenges, and areas you feel need improvement.

Manager: Review the self-assessment from the employee and compare it with your observations, feedback from others, and the data you’ve gathered.

5️⃣ Collect 360-Degree Feedback

Manager: Gather feedback from various sources—colleagues, direct reports, or customers. This gives you a well-rounded view of the employee’s performance.

Employee: If possible, ask for feedback from your peers. This can help highlight areas where you might not have noticed issues or strengths.

6️⃣ Review Past Performance and Achievements

Manager: Take a look at the employee’s past performance, track their progress on previous goals, and note any significant accomplishments.

Employee: Reflect on your own achievements, any challenges you’ve overcome, and how you’ve progressed in the areas you previously set goals for.

7️⃣ Prepare Review Materials and Documentation

Manager: Organize all feedback, documents, and performance data into a structured format. Use tools like Confluence for documentation—add-ons like Aura Contet Formatting Macros can make your review look polished and professional! 🌟

Karma Performance Review.jpg

 

👨‍🏫 Best Practices for Managers Conducting Performance Reviews

As a manager, your role is to create a constructive and motivating environment. Here’s how to conduct performance reviews in the best way possible:

1. Make Feedback a Two-Way Conversation 🗣️

Performance reviews shouldn’t be one-sided. Encourage employees to share their thoughts and feedback. It helps build trust and makes the conversation feel more balanced.

2. Provide Materials in Advance 📄

Share the review document in advance so employees have time to process your feedback. This allows them to come to the conversation prepared with thoughts, questions, or clarifications.

Tip: Use tools like Confluence to share documents and self-assessments ahead of time. You can also use Aura’s Interactive Status Macro to track goals and progress in real time.

dynamic status macro.gif

3. Focus on Results, Not Just Hours Worked ⏱️

In today’s flexible work culture, productivity is more about results than hours worked. Focus on the outcomes employees achieve, not just the time they spend working.

Tip: Use Aura’s Progress Macro to visually highlight employee results in Confluence.

progress macro performance feedback.jpg

4. Recognize Strengths and Areas for Growth 🌱

A good review balances positive feedback with areas for improvement. Use Aura’s Panel Macro to organize strengths and growth areas—making it easy to reference and discuss in a clear format.

panel macro performance review.jpg

5. Clarify Future Goals with the SMART Framework 🎯

End the review by setting clear, actionable goals. The SMART framework will help keep things specific, measurable, achievable, relevant, and time-bound.

Pro Tip: Document these goals in Confluence and track progress with Aura’s macros.

okr review.jpg

6. Follow Through on Action Items 🔄

Don’t let the review be the end of the conversation. Set regular follow-ups and use Aura’s Countdown Macro to track progress on action items. Keep the momentum going!

countdown performance review.jpg

 

 

💡 Best Practices for Employees in Performance Reviews

As an employee, your performance review is your opportunity for growth. Here’s how to make the most of it:

1. Prepare in Advance 📝

2. Be Open to Feedback 👂

3. Speak Up About Challenges 🤔

4. Ask for Clear, Actionable Feedback 🔍

5. Set Personal Development Goals 🎯

6. Highlight Your Achievements with Data 📊

7. Ask About Career Pathing 📈

8. Be Honest About Your Needs and Resources 📦

 

 

 

 

🚀 Making Performance Reviews a Tool for Growth

Performance reviews don’t have to be stressful! With these best practices, you can transform them into valuable opportunities for growth, clarity, and career development. Whether you’re a manager or an employee, the right approach can make reviews a powerful tool for success.

Using tools like Aura and Karma in Confluence will help streamline and enhance the process.

 

 

 

 

 

 

5 comments

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Stephen_Lugton
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 13, 2024

@Patricia Modispacher _appanvil_ thanks for the insights.

I personally think that we shouldn't be doing annual performance reviews!

By that I mean that performance reviews should be a continuous improvement conversation with weekly. fortnightly or (at most) monthly 1 to 1 meetings where we focus on providing support to achieve goals, discuss career development, sort out any issues etc.  That means that at the HR mandated yearly performance review there is no stress as everything has already been discussed and literally all you should be doing is signing off on a review document.

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Patricia Modispacher _appanvil_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 13, 2024

Hey @Stephen_Lugton,

thanks so much for sharing your thoughts!

The idea of having regular, ongoing conversations is such a great way to keep things more collaborative and supportive.

It’s definitely a more human approach to performance management!

Definitely something for all of us to think about moving forward.

 

 

Bill Sheboy
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 13, 2024

Yes, and...to your ideas, @Stephen_Lugton 

As Deming describes such annual review practices in "Out of the Crisis":

It nourishes short-term performance, annihilates long-term planning, builds fear, demolishes teamwork, nourishes rivalry and politics.

It leaves people bitter, crushed, bruised, battered, desolate, despondent, dejected, feeling inferior, some even depressed, unfit for work for weeks after receipt of rating, unable to comprehend why they are inferior.  It is unfair, as it ascribes to the people in a group differences that may be caused totally by the system they work in.

 

Similar to your thoughts, I find it more effective to: explain expectations, collaborate on goal setting, interact directly and daily as work happens, and provide feedback in a timely manner to adjust toward improvement.  Often this approach is challenging when there is a mismatch between the number of people led and leaders, resulting in leaders focusing on their "additional duties" rather than supporting their team's people.

 

Kind regards,
Bill

Like # people like this
Yulia Lenina _AppFox_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 13, 2024

Hi Patricia, great article, thanks! Can you please share other examples where these apps can be used by different teams in an organisation?

Patricia Modispacher _appanvil_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 14, 2024

Hey @Yulia Lenina _AppFox_, thanks for your comment! :)

You can use Aura and Karma perfectly for any use case where you want to improve the engagement of the reader/employee. On this article about some Confluence home page examples, I've collected a few of them: Onboarding, FAQs, Help Centers, Knowledge Bases, Event Pages, OKR tracking. You can also scan our appanvil blog to take a look at further ideas. 

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