From defining SLAs to managing SLA terms in Jira, our add-on ensures that your team never misses a moment or deadline. Ready for a fun and educational trip? Then take the virtual Stein and go! πΊ
π The party stops being fun when the beer runs out. Therefore, just like at Oktoberfest, where everything has to be on time and fast, the SLA Time and Report add-on ensures that your team is always on top and that all tasks are completed on time, quickly, and perfectly!
β³ SLA Countdown Timer: Want to know how much time is left until the deadline to resolve the issue? This tool will show you the time and how much time is left until the issue is resolved so that you can prevent any problems in time.
π’π΄ SLA target statuses: Issues in Jira will have a green SLA target status for issues being resolved and red for those requiring urgent resolution. So, make sure you don't miss a single moment!
How do we achieve SLA goals? The answer is quite simple: SLA time tracking. By tracking SLAs, your team can monitor performance and prioritize tasks effectively. It's like watching the next batch of beer so no one goes thirsty! πΊ
In SLA reports, you can visualize target SLA statuses very easily. With transparent reporting, you'll know precisely how many SLAs have been Met or Exceeded, and how many issues still need to be resolved (In Progress).
You can customize SLA conditions to suit your team's workflow. Managing SLA start, pause, stop, and reset conditions in Jira ensures that your SLAs match the way your team works.
Need to suspend an SLA while waiting for a customer response?
Done! π
Need a fresh start after reopening the issue?
Easy! πΆ
Have you ever stood in line for hotdogs π or pretzels π₯¨, anxiously waiting to pair them with your beer πΊ? This is what bottlenecks feel like in your projects. With SLA tracking in Jira, you can quickly discover where tasks are delayed and why it takes so long to resolve an issue. The SLA Time and Report reports show you where SLAs have such problems so you can quickly intervene and fix them before they overflow!
Using Jira SLA reporting, you can break down performance by specific teams, projects, or issues, so you know where the hold-ups are. Itβs like cutting the line at Oktoberfest to get your pint faster! Itβs amazing, isn't it? π»πΊ
It's easy to see who's having a great time at Oktoberfest, and the same goes for your team's performance. The dashboards, gadgets, and reporting tools in SLA Time and Report give you instant insight into how well you meet your SLAs.
SLA graphs and reports provide all the data you need to demonstrate your team's progress and success. No matter what kind of reports you want β daily, weekly, monthly, or other β these reports will help you see a clear picture of your team's work. And with the help of gadgets, you can visualize the necessary data and add them to the dashboard for quick access.
As Apptoberfest continues, we want to raise a glass to efficiency! With SLA Time and Report for Jira Cloud, your team will meet every deadline, achieve all goals, and deliver services like professionals. No more missed SLAs - just smooth, productive workflows!
We could go on about the benefits of our app, but it's much better to see it in action yourself:
We wish you the best SLA performance management, faster response, and better project results. Let your team's success flow as quickly as beer at Oktoberfest!
Ready to try it yourself?
π Book a demo Now!
π Show us some love with a like
π¬ Comment, leave questions or feedback!
Olha Yevdokymova_SaaSJet
Product Marketing Manager
SaaSJet
Ukraine
9 accepted answers
0 comments