#15 Report of the Week: Resolved Issues by Weekday

This week we’re exploring a data-rich table report that provides valuable insights into issue resolution patterns - resolved issues by weekday as a heat map.

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What Does the Report Show?

This table report organizes data into a clear and interactive format:

  • Columns: Display the number of resolved issues for each day of the week.

  • Rows: Represent individual weeks.

  • Heatmap Formatting: Uses a gradient of light blue to dark blue to visually highlight cells with higher or lower values, making patterns easy to spot at a glance.

  • Row Totals: Summarizes the total number of resolved issues for each day of the week.

Customization Options

This report is highly flexible, thanks to its customizable page filters. The example provided focuses on a custom date range (June 2024), but users can easily adjust the time period to suit their needs. Filters allow you to analyze data across different:

  • Time Periods: Choose from predefined ranges or set a custom range.

  • Projects or Teams: Focus on specific teams or projects to gain actionable insights.

  • Issue Types or Priorities: Narrow down the data by specific issue categories or priority levels.

Heatmap Formatting

The heatmap feature adds an intuitive visual layer to the report. Cells with darker blue shades represent higher resolution counts, drawing immediate attention to the most productive days and weeks. This visual aid makes it easy to spot patterns without diving deep into raw numbers. Watch a short video on how to create a heatmap in eazyBI.

Get Started Today

Want to see how your team’s resolution patterns stack up? Import this report into your eazyBI account and start analyzing your data.

Stay tuned for next week’s featured report. Until then, happy analyzing! 🚀

 

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G subramanyam
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 23, 2025

Nice feature and good to know information.

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