Two user name one email account

[Marjan]

Hi,

I have git repositories on Bitbucket. I have 2 user names with same email address. In the recent changes of Bitbucket to Atlassian it only let's to login with email instead of username. When I login with my email I only see the repositories of only one of my accounts. Can you please help me to fix this problem.

Regards

[Nic Brough -Adaptavist-]

Your separate users should have separate email addresses.

[Marjan]

Thanks but not really helpful. I have always had 2 usernames and was able to login to my accounts separately. The problem has arisen since new changes of Bitbucket to atlassian.

[Nic Brough -Adaptavist-]

There isn't anything else you can do - different users should have different email accounts.

[Corina Sofron]

I have the same problem. I was asked for a new username for my account and now I can only access this username and all my work is on the old one. Any idea how I can merge them?

[Nic Brough -Adaptavist-]

There's no real merge function, although if you talk to your admins, they might be able to change ownership of some stuff.  Select one of the accounts to use and ask if they can change ownership of the things done by the one you're going to remove.

[Tommy Ling]

I have this problem too. I created a login with one email and one username, then when I tried to login from a different computer with the same email, it asked me for a new username...

My first username has my work repo while the new one is empty. Very confusing behaviour.

[Itzel Ruvalcaba Baroni]

I have the same problem, now I have 2 usernames (which I don't want) and cannot access the one where all my work was stored. How can I delete the empty username and retrieve the previous one?

[Nic Brough -Adaptavist-]

As above - the email is currently the uniqueness check.

[140401 kindia]

There nothing extra you can do except to add other account.

Go to my account and add different email address.

I hope this way you can login to two different account.Logically it doesn't make sense to have two usernames with single email address.

[Alastair Wilkes]

Hi Marjan,

Nic is correct, your two accounts should (already) have different email addresses.

Have you tried logging in with your username? If (and only if) you successfully authenticate, the form will let you know the correct email to log in with.

If you have further issues, shoot an email to support@bitbucket.org - we want to get you working again!

Alastair

[John Hundley]

I have this same problem, I don't think the people answering really read the question.  In my case I set up bit bucket and for whatever reason when I logged in to bitbucket with my e-mail address it asked me for my username.  I mistyped it and now I have two accounts that are exhibiting some odd behavior.  What I think Marjan was asking and what I know I am asking is how do I merge these two accounts?  I only want one account with one username and one e-mail address.

[marktranvan]

I have same issue, how to fix this problem?

Thanks,