Internal error on Kanban Board

[Ruslan Tsechoev]

Has internal error during visiting a Kanban Board, logs bellow. Can anyone help fix it?

2017-03-22 19:12:41,860 http-nio-8085-exec-6 ERROR user 1152x348880x1 7d80jt xx.xxx.xxx.xx,127.0.0.1 /rest/greenhopper/1.0/xboard/work/allData.json [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: null
java.lang.NullPointerException
 at com.atlassian.greenhopper.web.rapid.list.RapidIssueEntryQueryServiceImpl.publishCollectIssuesEvent(RapidIssueEntryQueryServiceImpl.java:1000)
 at com.atlassian.greenhopper.web.rapid.list.RapidIssueEntryQueryServiceImpl.collectWorkModeIssues(RapidIssueEntryQueryServiceImpl.java:187)
 at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getOrderedIssuesData(WorkDataFactory.java:381)
 at com.atlassian.greenhopper.web.rapid.work.WorkDataFactory.getAllData(WorkDataFactory.java:156)
 at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:70)
 at com.atlassian.greenhopper.web.rapid.work.WorkResource$1.call(WorkResource.java:59)
 at com.atlassian.greenhopper.web.util.RestCall.response(RestCall.java:42)
 at com.atlassian.greenhopper.web.AbstractResource.createResponse(AbstractResource.java:111)
 at com.atlassian.greenhopper.web.AbstractResource.response(AbstractResource.java:91)
 at com.atlassian.greenhopper.web.rapid.work.WorkResource.getPoolData(WorkResource.java:58)
 ... 2 filtered
 at java.lang.reflect.Method.invoke(Method.java:498)
 ... 19 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
 ... 1 filtered
 at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
 ... 36 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 53 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:76)
 ... 1 filtered
 at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:74)
 ... 16 filtered
 at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
 ... 20 filtered
 at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
 ... 10 filtered
 at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
 ... 4 filtered
 at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
 ... 29 filtered
 at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
 ... 27 filtered
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
 at java.lang.Thread.run(Thread.java:745)

[Randy · Accepted solution]

Sounds like a support issue.  Have you tried Atlassian support?