How to do OR logic in Tags in Community search

Boris Berenberg - Atlas Authority
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January 28, 2020

We have put together a search to help us monitor posts that may be related to our app's broad topic of email and associated with Jira / Server / Data Center. The direct link to the search is:

https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=email+tags%3A%28server+or+jira+or+jira-server+or+jira-service-desk+or+jira-service-desk-server%29&sort_by=-topicPostDate

Important things to note:

  • We're searching for a phrase
  • We're searching for any amongst a list of tags
  • We're sorting the results by date (this one is important as this resets in the UI when you edit the search string)

If you view the above search results, you will notice that there are no entries since 12-04-2019. However, there are actually a number of posts that should match this search, such as: https://community.atlassian.com/t5/Jira-Software-questions/Email-is-NOT-sent-out-by-the-JMWE-add-on/qaq-p/1284356 which has the word Email in it and plenty of tags to match.

Would love to see what we're doing wrong here.

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