Community release notes for May 6th, 2024

[#1]

Happy post-Team to those who were able to attend! If you weren’t able to make it you can catch the highlights over on the Atlassian blog. I caught the live broadcast and was seriously impressed with how engaging it was + how much information and announcements were covered. My favorite moment was when Mike reminisced about how community started. What about you? Share a fav moment from this years conference if you have one, virtual or in-person!

Updated

The links for Technical Support and Documentation were consolidated in the navigation drop-down menu. The consolidated link is now “Documentation and support”.

New

We’ve delivered a long-time feature request! Community Leader @Jack Brickey has shared ongoing feedback with the communiteam about spikes in community volume when an active incident is occurring. Now, when an there is an active incident, the information from Statuspage is shared during the question creation flow. We hope this helps alert members who may be creating questions to be aware that there is an active incident we are working to resolve.



Thank you Jack for the suggestion on how we can improve the community experience during these moments!

Share any questions, comments, or suggestions you have on these releases in the comments -- and thanks for being here! We think you’re pretty cool.

[Jack Brickey]

Now I can pass quietly. 😂

[Andy Gladstone]

Yay @Jack Brickey But you've got a long life ahead of enjoying this feature in production. 

It's a BIG deal and should limit the number of support requests about components affected by an active incident.

[Barbara Szczesniak]

Thanks for passing that suggestion along, @Jack Brickey!

Now we just need people to select the correct product that they are posting about, so they'll see the correct info. 😃 I know that there's usually at least one post in my daily digest where I wonder why the person posted it under that particular topic.

[Hana Kučerová]

Very useful, thank you!