How should the column for impediments be defined, what to do when an impediment happens? Which stage should I return to? Once an impediment is released, how can you know that it can proceed?
Hi @Vitor Lima
A few suggestions.
I'm sure you know this, but for future reference, I'll quickly review impediments.
I'm a big proponent for fields and statues instead of relying on labels and comments. Labels and comments are easily ignored or overlooked. It's important to keep track of when a ticket is impeded when it was impeded and who is accountable for resolving it.
I hope this helps!
Tara Conklin, CSM
Hello all! What have you learned from your customers lately? Our live-streamed series continues by exploring CX, UX, and the power of research & insights at scale with Leisa Reichelt, Head of R...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events