We are using Jira, a highly customizable tool, and I am told Atlassian blocks this.

I would like to have shortcuts for Clone and Archive.  I am told from others in the field outside of my company that Jira is highly customizable, but at my company, Atlassian blocks us from customizing shortcuts and pulldowns.  Can you help please?  I have to use Clone and Archive several times in one sitting, and those functionalities are buried in multiple pulldowns across the screen.  I am getting frustrated using Jira.

 

I am also curious why we are not allowed to customize, including the admins assigned to customize Jira for us, when we were expecting this to be customizable.  Please comment.

 

Emily

1 answer

1 vote

You don't say whether you are using Cloud or Server.

If you are on Cloud, then Atlassian limits your customisations to things that they can support, as your system is running on their kit and you're relying on them to support it. 

If you are on Server, then you are free to customise it completely.  Atlassian may not support your customisations, but you are free to do them.

In short, it's not Atlassian blocking your customisations, it's your administrators, either by not doing them or by choosing a system where they cannot be done.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Teagan Harbridge
Published Wednesday in Agile

Top 10 Insights from the 12th Annual State of Agile Report

...challenges organisation’s experience in their efforts to adopt and scale agile.   Many people associate agility with complete flexibility. And that’s not necessarily true, as demonstrated by this finding....

71 views 1 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you