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I have about 8 issues logged on a project, assigned to me. In the agile boards (both scrum and kanban, I've tried with both), I get the message saying no issues are currently visible. If I create an issue, it tells me it was created but that my current filters hide it. But I don't seem to have any filters applied at all.
Can anyone tell me what I'm missing?
The problem was that there was a work sub-filter on the board applied in configuration, saying only unreleased issues, or something like that. Ugh. I hope that at the end of the many weeks of back and forth, trying to configure this thing, we'll finally have something useful to us.
You probably have unmapped statuses... Go to the columns tab under configure for your board. Drag the unmapped status into the to-do column.
This kind of problem usually has a simple, boring cause that can easily be overlooked.
In out case, we got this error because one of the board's filter field criteria was not being met, i.e., the filter was set to display issues from Version 2 of the Product, but we had not forced displayed the "Version" field in the Issue record. So everyone forgot to fill it in when they created a new issue, and the filter screened them out. We added the Version field, filled it in, and the issues appeared on the board as they should.
Each board has a search filter associated with it that you can view by going to Agile > Manage Boards and selecting your board. You need to edit this filter so that it includes the cases you want. You can search for issues using the simple search in Jira and then view/copy the exact query by switching to adnavced searching - this can be cut and pased in to the board search filter.
Thanks for the answer Charles.
Unfortunately, it doesn't seem to work - when I click on the filter associated with the board, I see all the issues: http://screencast.com/t/X1oAun3w. When I click on the board, it says 'no visible issues': http://screencast.com/t/vnqbwjr9. I'm not applying any other filters as far as I know, and this happens in both scrum and kanban.
Thanks for the response though.
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