Expected result: epic link changes to new epic
Actual result: epic link doesn't update
We have a JIRA Agile license. I have full permissions on all projects. Our JIRA software version is 7.1.2.
Response from JIRA support:
"Checking the main screen used for editing issues on projects (General Issue Create Edit Screen), we were able to identify that the field Epic Link was present on both Basic and Detail tabs. As fields are meant to show up only once per screen, this was causing JIRA to become lost when it came to change the value, as it had the new value in one field and the original on another. Navigating to the screen configuration and removing the extra Epic Link field from either tab resolved the issue. Note that after this is done, a page reload on the issue will be necessary for it to take effect. I also suggest reindexing JIRA after this field modification is done."
Deliver better and faster value to your customers with the Jira automation platform. Watch this Demo Den series below to learn how to use the new interface and set up automation rules to help your te...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events