Hi - I cannot see resolved and closed issues in the scrum board even though the Board filter shows the issues.
Can someone help? Sub-tasks are visible but no issues are visible even in the backlog if they have been closed or resolved
It is by design. Resolved issues are not shown in Planning. Can you tell me why do you need to have resolved issue in planning, isn't it contradicting the whole concept of resolution?
EDIT: I stand corrected, the resolution really does not matter. It is purely based on the status that is mapped to the last column of the board configuration.
So if the 'Resolution' status is mapped to the last column (the traditional JIRA workflow), it will not appear in the planning board as the issue is considered none.
Did you check the board settings? I believe that you may not have those status properly mapped in the scrum board.
So, please review the configuration using the following link as your guideline:
Also, perhaps you should raise a new support ticket for an advanced assistance.
Same issue here.
We use our own custom workflow and have every states/stages/steps in de workflow mapped to one of for columns on the scrum board (To Do, Doing, Verify and Done).
The filter on which the board is based shows the Closed issues as well, but they don't appear on the board in the Done column.
Any help would be welcome.
We use JIRA 7.2.4.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
You might have noticed something new on Marketplace in the last several months which was the addition of our new collection pages. We heard feedback that it can be hard to browse apps in Marketplace ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs