i'm currently testing Jira as a company wide ressource planing tool. Since my people here are intensive Outlook users and we want to make our kanban project management easier i'd like to make the following process possible:
1. One agile board per project (already working)
2. One mail adress per column of the project specfic board (already working). If a person writes to this mail-account the task automatically is sorted in the proper board column.
3. Define the assignee in the mail.
I already created a mailhandler and sucessfully autmatically imported the mails as tasks in a specific project.
Is there a possibility to define the details described in item 2 above.
i think the built in mail handler is not offering this feature to assign the issue thats been created by mail to a specific person.
we use the JEMH plugin. it has an option called "Addressee Handlgin" where you can select a value like "firstCCisAssignee. so the email that is first in CC will be the assignee in jira (if the email address matches an existing account)
is this what you're aiming at?
i guess so. i remember seeing some customfield configuration in the admin area of JEMH.
i suggest you take a look at it by yourself reading/searching the documentation.
Thomas Deiler is a Bavarian, Mountaineering, Senior Agile Coach. In this Showcase, you will learn about his journey from software engineer to project manager, his freelance philosophy, and much more....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot