Why some issues on my Plan has empty Team field

[Dongmei Li]

What are the reasons that issues showed up in my scrum team's Plan without Team field assigned to the only team in the plan?  

If I have to manually assign team to the new issues added to the board, that's quite some effort.  

[Curt Holley · Accepted solution]

You do have to do it manually, unless you automate it.

Common automation to use is:

Trigger = Issue created

User condition of "Reporter is "team members names"

Action = Edit issue 

Currently the “Team” field cannot be selected from the “Choose fields to select” dropdown, so you need to add a Smart value setup like this into the “more options” section.

{
"fields": {
"Team": "6"
}
}

Note: "Team": "6" is just an example.

[Dongmei Li]

thanks @Curt Holleyhow can i avoid the issue showing up with empty field?  i want to know what causes the empty Team so I can do it beforehand, before using automation.  thanks!  

[Curt Holley]

I don't know @Dongmei Li but I would look at what issue source/s are used in the plan and the configuration of their filters.

As unless your scrum team use a board that filters on their "Team" and that board is the only issue source in use on the plan it is likely that issues without the "Team" field populated could/would appear on the plan.

But without more detailed info, I can only guess.