Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Why are TEAM values from a Portfolio Plan not showing in Jira Issue search?

We are on Jira Server 8.13.1 and Advanced Roadmaps 3.29.2 and facing the following issue:

  • teams are defined in Portfolio and assigned to Epics & stories. Data is synced to Jira
  • in Jira issue search only a few teams show up - many are not available and a search like project = "S4 Program" and Team = "S4 (Primary) Data Team" doesnt return any row
  • in some cases this query returns rows : project = "CRM Agile " and Team = 662

We would need to filter on Portfolio teams on Scrum boards. Any idea how to get this information ?

2 answers

2 accepted

1 vote
Answer accepted
Michael Andolfatto
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 04, 2021

Hi @Adidas AG ,

Only Shared Teams are returned in JQL searches (and will render as a number representing the ID, such as in your example)

Thx much. This solved indeed my issue.

0 votes
Answer accepted
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 04, 2021

Hi @Adidas AG ,

I agree with @Michael Andolfatto here... what you're describing suggests that only some of your teams have been shared.

When you first create a team in a plan it is *only* scoped to that plan and when you assign that team to an issue it will appear in the Jira issue screen as "Plan specific team" (rather than the actual team name) and it won't be able to use it in a JQL query.

In order to share a team you need to make sure that the team has been committed (i.e. after creating within a plan you use the "Review Changes" dialog and save to Jira) and then you can use the "Share" menu item from the meatball menu (see screenshot)

Screen Shot 2021-03-05 at 9.12.52 am.png

You can also create shared teams directly from the "View shared teams" page accessed from the main "Plans" menu in the top navigation bar.

One thing I'm particularly interested in is your general use of teams and whether or not you were aware of the sharing capability (and especially what your expectations would be for a shared team). 

We're looking at improving the way that teams work within Advanced Roadmaps at the moment so any insights you can provide would be very valuable,



Thx Dave,

I was aware of the sharing option but not that this controls the appearance of teams in Jira Team field :) - fortunately a colleague of mine could answer this question as well.

Honestly we are currently looking into Advance Roadmaps' capabilities in many different teams and organizations. There is no global usage yet but teams start to like it more and more.

Like Dave likes this
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 15, 2021

Thanks for getting back to me @Adidas AG - that's good to know. If you have any more feedback on how you start to make use of teams then I'd really like to hear it.

Some of the changes we're going to be making should make the discoverability of Shared Teams easier.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events