Hello,
we spent months trying to understand the scheduling logic of Portfolio based on the official documentations but still we don't understand the behavior based on the criteria as ranking, releases, dependencies.
Portfolio can still schedule items with high ranking (less important) before items with low ranking (more important).
we are at the point to stop using the tool because we cannot fully understand the scheduling !!!!
Can anyone from Atlassian help ?
Hello Amine,
From our article on Prioritizing Work Items:
Items that are ranked higher will be considered more important, and Portfolio will attempt to schedule them before lower ranked items.
Rank is not the only factor that defines the order. Have a look here: Scheduling Behavior
Portfolio for Jira uses the following factors to create a sensible schedule of your team's work items:
The following threads also have responses from Atlassian team members that explain the scheduling a bit further. Perhaps this will help?
Let us know if you have any questions!
Shannon
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