Under the Portfolio plan custom fields - additional notes is coming as unsupported

[Ishna Saran]

Under the Portfolio plan> configure> custom fields I am trying to add additional notes but it is greyed out as unsupported. What needs to be done?

[Stephen Wright _Elabor8_]

Hi @Ishna Saran 

Not sure what you mean by additional notes - can you clarify? A screenshot would be great here!

From a supported perspective - it's as simple as some fields are supported on the plan, and others are not. There's also only some fields which can be filtered by, whilst others cannot.

What field type is showing as unsupported? Is this Cloud or Server/DC? If the latter, what version are you using?

Ste

[Ishna Saran]

Hi @Stephen Wright _Elabor8_ ,

Attaching the screenshot of what i mean. This is in cloud. Version used is Jira Software 8.13.13. Under the portfolio plan i am trying to add a custom field to display the plan but additional notes custom field is coming un supported. Can we enable this?

[Stephen Wright _Elabor8_]

Hi @Ishna Saran 

As far as I know - you can't.

Multi-line text fields aren't possible to display on Advanced Roadmaps plans (probably as they'd elongate the page too much).

There are feature requests for this you can view/vote for:

• https://jira.atlassian.com/browse/JSWCLOUD-21296
• https://jira.atlassian.com/browse/JPOSERVER-2820

Ste

[Ishna Saran]

Thanks Stephen, appreciate your response.

[Stephen Wright _Elabor8_]

No worries Ishna.

If this helped answer your question, could you accept the answer?

This helps other identify answers that can help, if they find this question in future!

Ste