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Unable to drag & drop Epics under Hierarchy


Help!  I'm sure I'm missing a step.. hoping the community can help me! I've added a new issue type to my Roadmap hierarchy (Inititative).

I unable to drag & drop my Epics under the Initiatives as I expected to.

Any advice on how to troubleshoot this?  I am in a NexGen product


2 answers

1 vote
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 30, 2023

@Catherine Schwartz -

Assuming you setup your issue hierarchy correctly, if so, then you need change the plan's view to sorting by rank to support drag and drop of issues within a plan.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Hi @Catherine Schwartz 

Could you please share a screenshot of your plans settings?

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