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Unable to drag & drop Epics under Hierarchy

Catherine Schwartz
Catherine Schwartz
Contributor
June 30, 2023

Help!  I'm sure I'm missing a step.. hoping the community can help me! I've added a new issue type to my Roadmap hierarchy (Inititative).

I unable to drag & drop my Epics under the Initiatives as I expected to.

Any advice on how to troubleshoot this?  I am in a NexGen product

Thanx!

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Joseph Chung Yin
Joseph Chung Yin
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June 30, 2023

@Catherine Schwartz -

Assuming you setup your issue hierarchy correctly, if so, then you need change the plan's view to sorting by rank to support drag and drop of issues within a plan.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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Ignacio
Ignacio
Contributor
June 30, 2023

Hi @Catherine Schwartz 

Could you please share a screenshot of your plans settings?

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