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I cannot get teams to work in advance roadmaps. I have set-up a test project - added a few issues (Initiative, Epic, story, task) - all belonging to a single board on the project. I've made sure the team field is available on the issues and screen
I've then created a plan with advanced roadmaps and associated the board to the team - following the documentation provided (https://confluence.atlassian.com/advancedroadmapscloud/creating-your-plans-998650933.html). But when I try and filter issues based on this team, I get nothing. The team field is not populated.
I tried pre-configuring a shared team and adding that directly to the issue - this seems to work for that issue. But I can't get the plan to populate the team field at all - and having to populate it for each team in this operation is not a workable solution. Ideally, I want to be in a position where the users can either put the issue on a board or directly populate the Team field with a shared team and this will work for the plans.
I've read through the issues/questions and tried the advice there (e.g. https://community.atlassian.com/t5/Advanced-Roadmaps-questions/Shared-Teams-not-showing-part-of-my-Advanced-Roadmaps-Plan/qaq-p/1392064) - still no joy.
In terms of access, I'm a JIra and project admin - so I should be able to see everything I need to.
I'm at a loss here - any help to diagnose/fix this would be appreciated.
Teams should be applied to the issues themselves, to show what issues a team is working on.
To be clear upfront in this example:
All issues which a team works on are marked for that team - down to story-level (sub-tasks are assigned to the same team as the story). This means we could:
^ We could also apply Team to Epic-level - so we can see where a story below the Epic is not assigned to the Epic's Team, eg. a dependent task a centralised security teams needs to work on.
Is this how you've set up your teams / application of them?
In relation to manually setting the team field - you can add manually or:
To summarise (and make sure I understand): team is an explicit field that has to be populated. It's not automatically populated from the plan view unless you are creating the issue within the plan. However, once populated it becomes visible in the plan.
I didn't find this very clear in Jira's documentation - so your explanation is a huge help. Thank you.
I'll think about how best to do it (it's a big, complex operation: some teams have their own project; others share a project. In the latter case, it now makes sense to build boards off the Team field). Most issues will be created by the teams - not in the plans, so I think a mix of manual population and automation will be the answer. At least now I understand how it works!