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I have followed the instructions from the Sharing roadmaps documentation, and as an admin installed the Portfolio for Jira plans in Confluence app macro, but after copying inside the roadmap link, the result is a blank rectangle in my Confluence page. Is there some parameters to modify in the configuration?
Could you confirm for me what version of Confluence and what version of Portfolio for Jira you are using?
The macro only requires a valid confluence sharing url. As a sanity check, can you paste that copied confluence sharing url in a new browser tab and check that it renders correctly?