Plan issue

[Sura Al-Jailawi]

Hi there!

I am using the timeline in Jira and grouped my issue according to releases, but I have a section called "Unassigned" which should represent every issue that has no release (fix version) attached. The issue is 2 issues appeared under this category even though it's having a release. 

I appreciate your help, thank you!

[Walter Buggenhout · Accepted solution]

Hi @Sura Al-Jailawi,

It's a bit difficult to assess just based on your description, but the first thing I would check is whether the releases you are referring to are actually in your plan. It is not necessarily because you see them in Jira on the issue details that the releases themselves are also imported into Advanced Roadmaps. If they aren't, then it will indeed seem as if your issues are not associated with a release in the plan.

I that's not it, share a bit more information to illustrate the issue (screenshots e.g).

Hope this helps!

[Sura Al-Jailawi]

Hi @Walter Buggenhout  thank you for your reply 

I am not sure if I fully understand your reply but regarding the release they are part of the issues but I can use them to group the plan itself; As there is an option in the view setting to group by "release"

as you can see in the screenshot, I have this issue repeated in both the release of September and 2nd on the unassigned release!

even though the issue has its fix version set right to Release of September 

as you can in the screenshot 

[Walter Buggenhout]

Thanks for the screenshot, @Sura Al-Jailawi! That clarifies a lot. As you can see, the issue you refer to is a parent in the hierarchy of other issues. One (or more) of that issue's child issues will be assigned to Release of September while other child issues will not be scheduled to a release yet.

Advanced roadmaps displays the issues in their hierarchy. That is most likely why you see the  ET-1585 issue pop up twice.

[Sura Al-Jailawi]

Really Thank you @Walter Buggenhout  everything is organized now.

Appreciated. 🙏