Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Once disabled I cannot re-enable the new Planning Interface for any of my Plans in Portfolio 3.0

We've just recently upgraded Portfolio to 3.9 from 2.21.

We found that none of our existing plans could be upgraded to the new interface.

While we couldn't find any documentation to corroborate, we thought this was intentional and that we had to build new plans from scratch.

After doing so we reverted one of the plans to the 2.0 so we could look at some of the old reports and now we are unable to re-enable the 3.x interface.

Is there a setting that's needed to move between the two?

Documentation suggests this isn't by design.

Thank you

1 answer

1 accepted

0 votes
Answer accepted
Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 04, 2019

Hi Brendan,

When looking at the plan configurations page for a Live Plan you should see the option to enable the new planning experience under the op configuration option like the following screenshot:

Screen Shot 2019-09-04 at 2.33.11 PM.png

What is this screen looking like for you?

Regardless, the option should be there but would be greyed out if your Portfolio global permission settings were set to Viewer as covered here, and you would need Portfolio Restricted User or higher to enable the new experience.

However if it's not the global permission, I would expect something failed during the upgrade to 3.9, check the logging to see if there are any explicit errors during the upgrade window for portfolio, and I can take a closer look.


Hi Earl,

The option wasn't appearing at all:

missing option.png

However support was able to direct me to this KB article when trying to address a separate issue:

Following the steps suggested there, appears to have resolved the issue.


Like Earl McCutcheon likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events