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When I change the status of my subtask from In Progress to Done, suddenly it goes missing from my Roadmap/Plan. I already went to Configure > Exclusion rule > Exclude any completed issues after = 365 days to make sure I will capture all the JIRA tickets created still to no avail. Anything else I might have missed out?
Temp workaround is to switch the issues to In Progress and put <DONE> at the start of the issue to know it has been completed.
Hi @J Vic , thanks for your question and welcome to the community.
Is this for a Kanban board? If so, you should check the board, general settings for the last option here in the screenshot -
If you change the option to be, 'Never mind, show all', can you confirm if you can see the subtask in the Roadmap?