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License number of users

Hello,

Our portfolio license is giving us the following error:

 

Incompatible con la licencia del producto (diferente número de usuarios)

Which means:

Incompatible with the product license (different number of users)

 

But i want to know with which product? we have a jira core 10 users license and a service desk 50 users license, but i dont need our jira service desk users to use the portfolio.

 

Thanks

 

1 answer

1 vote
Kian Stack Mumo Systems
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 12, 2018

You will need to purchase a 50 user license, I believe. All of your service desk agents get JIRA core by default.

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