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Our portfolio license is giving us the following error:
Incompatible con la licencia del producto (diferente número de usuarios)
Incompatible with the product license (different number of users)
But i want to know with which product? we have a jira core 10 users license and a service desk 50 users license, but i dont need our jira service desk users to use the portfolio.
You will need to purchase a 50 user license, I believe. All of your service desk agents get JIRA core by default.