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I'm using a web version of Jira, I'm not the admin, but I have administrator permissions.
Although I can't seem to find where I create a portfolio plan in it in the interface displayed in the image.
I'm new to Jira, and probably I'm missing something simple, however I couldn't find anything about it on the web.
The Portfolio menu appears in the sidebar as the image below:
If you are not seeing the option, you must check with your administrator if you have the correct permissions to access Portfolio and if the add-on is still valid on your instance, because if the license is invalid, the option will not appear in the sidebar as well.