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Jira Portfolio - Configuring Hierarchy Levels - Epic and Story


in this Documentation is a Screenshoot which shows that Epic and User Stories can be assigned to different Hierarchy Levels, so that User Stories can (from a Hierarchy Level view) put underneath Epic but separated and put above all other Standard Tasks.

Jira Portfolio Server 0318 - Configuring Hierarchy Levels 

In our Installation (Server Version 03.20) there is no possibility to adjust Hierarchy Level for User Stories in a way that they are below Epics. Epic Level is predefined with Ticket Type Epic (grayed out) and can't be changed.

I do have only the option to add User Stories to this Level on top or create a Hierarchy Level for User Stories higher than Epics - which does not really makes sence.

Any Ideas/Hints out there?

best regards, Steffen

1 answer

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Answer accepted

Seems that just the Hierarchy Level is named "Story" and contains all Standard Issue Types, including Tasks. 

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 14, 2020

This is correct - each hierarchy level has its own name, but you can rename the hierarchy level from "Story" to something else if you'd prefer. You do this from the hierarchy configuration page:

Screen Shot 2020-10-15 at 11.43.48 am.png

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