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I'm facing an issue while configuring my Portfolio.
Issues visible in my board are not in my plan.
My board's filter is linked to my Jira project. And my Portfolio filter calls the board.
Anyway, only some issue appear in Portfolio. I think part of the problem is linked to status. The issues shown have status OPEN, IN PROGRESS, CLOSED, REVIEW IN PROGRESS, TO TEST. No issue with status BUSINESS REVIEW IN PROGRESS is shown, for example. But I also have 2 issues (one feedback, one story) of the same sprint, with same status (TO TEST) and same fix version : Feedback is displayed in Portfolio, Story is not.
I checked other questions about this topic, like https://community.atlassian.com/t5/Jira-questions/Issues-not-showing-up-in-Portfolio-Live-Plans/qaq-p/108507, https://community.atlassian.com/t5/Jira-questions/Done-issues-do-not-display-in-Portfolio-Plan/qaq-p/613598 but did not find the solution.
Does someone have an idea ?
For my general comprehension, my question would be : why, if I pull a Portfolio plan from a board, do I not see all issues from this board ?
Thanks a lot,
Hi @Adrien Fourneau,
Here are some reasons why an issue would not show up in a Plan, hopefully, that will help you figure out why this is happening for you:
Let me know if that helps!
thanks for your help. According to your first remark, I had the idea to test status changes on a single user story. It appears that changing the status makes it appear sometimes in my plan, and sometimes not. All the following status are configured in my Jira board, and all the stories/issues of the project appear in the columns of my board.
Status appearing in Portfolio for this user story : Specifying, Technical Analysis, To Develop, In Progress
Status not appearing in Portfolio for this user story : Analysis Done, To Test, Business Testing in Progress
As you can see in this screenshot, all the status should be displayed.
But it's not the case.
I join the Jira columns I set for the board.
Initially, the status Business Testing in Progress was in the empty column, but I tried to match it with Portfolio status (bellow).
Extra issue, I have a (only one) status different from Portfolio and Jira : Specifying in Jira, Open in Porfolio.
For your other points :
As your status seems to show by their color, they are of the "Done" status category (From the 3 status categories: To Do, In Progress, Done).
This means they might have been resolved through that step, and as your screenshot shows, the done status will be shown only for resolution in the last 30 days (Completion Date filter).
Another thing is that those statuses should not be part of the Done status category if you intend to have them scheduled by Portfolio.