Initiatives and Epics not pulling onto Roadmap

[Cori Callinan]

I created a roadmap with an issue source of project. I included zero filters. The stories pull to the roadmap but the epics and initiatives do not. Above the stories it says 0 epics when there are multiple epics for the project. Any ideas on why they could be missing? 

[Tim C · Accepted solution]

Hi @Cori Callinan 

You say there's no filters being used in the incoming source data ... however, you need to ensure that the plan itself isn't filtering the data being displayed and hierarchy is picking the correct levels (under "Filters" button) ...?

[Michael Yaroshefsky - Visor for Jira · Accepted solution]

Hi Cori,

Hmm there could be a number of possible reasons. Here are some things you can try:

• Make the issue source for your roadmap is set to "Project" and the project you want to include is selected.
• You mention that you included zero filters but it could be possible that a filter is included somewhere at the project level. This could be preventing epics and iniatives from showing up
• You could also need to clear your cache.

These are a few ideas I can think of. Let me know if this helps. 

[Daniel Capizzi]

Hi @Cori Callinan,

If you're having trouble understanding why issues aren't showing up in your plan, you might like to try out a new feature called "Find Your Issue" which we've recently released. It should help identify why issues that you expect to appear aren't there.

To use it just click "Plan settings" -> "Find your issue" in the plan sidebar. You can then put in the issue key of any issue which you expect to be in appearing but isn't, so for you that would be one of your epics or initiatives. You'll then get some information about why it isn't showing up and some guidance on how to make it appear.

Hope this helps, and feel free to reply here if you have any trouble - I'd be happy to clarify things a bit further.

Cheer,

Daniel