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We have created custom fields within JIRA based off a report that has been created and was updated manually.
I pulled an AIO report with the field names as headers and updated the information in the report to Import. The tickets are already created, I am just trying to bulk update the fields vs having to enter all of the information manually.
When I import it does not pull the information from the fields - what step did I miss while doing the import?
I would prefer not to share the file as we have some client information that is internal only.