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I'm trying to use the dependecies report, but it is not showing our issues with dependenccies

Steve Harris
Steve Harris
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March 21, 2018

We've checked and ensured that indeed we do have active dependent issues, but none of them are showing on the report.

Any troubleshooting advice would be helpful.

 

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shafqat
shafqat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 27, 2018

Hi Steve,

New dependencies may not appear until the plan is calculated. Could you try re-calculating your plan and see if it causes your dependency to appear?

If you're running Jira in Server, there was a bug causing issues to not appear that's been fixed in 2.11.0: https://jira.atlassian.com/browse/JPOSERVER-2069. So upgrading Portfolio could fix the problem.

If that doesn't help, could you raise a support ticket for us to investigate this further: https://support.atlassian.com/contact/

Thanks,

The Portfolio for Jira team

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