I don't see Export option in portfolio. Do I need special permissions?

kn.wh April 13, 2020

When I navigate to a Portfolio, I do not see the "Export" button as described in this article: https://confluence.atlassian.com/jiraportfolioserver/sharing-and-exporting-plan-data-998886665.html

Do I need permissions granted or perhaps our version of JIRA/Portolio doesn't support? 

Thank you in advance.

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kn.wh April 15, 2020

Apparently we had to upgrade the Portfolio add-on to version 3.24. And now it matches the screen in the link above. I tried the export and it has the progress stats of the Roadmap. 

@Chris you may try that and see if it works for you as well.

Chris April 15, 2020

That solved it for me as well, thanks!

kn.wh April 16, 2020

Good to hear.

I would be nice if Atlassian made it easier to know what version you have and what features are relevant.

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Chris April 14, 2020

I don't have any solution for this, but just wanted to bump the request to hopefully get more eyes on it.  We are on the latest version of Portfolio and even as a system administrator (with Portfolio Admin permissions) I can not see the export button.  I've also been unsuccessful so far at finding any documentation on the subject.

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