I do not have the Portfolio (in header) > Administration > Portfolio Hierarchy Configuration option
Are you able to access link below directly?
yourjiraurl/secure/PortfolioHierarchy.jspa
Do you able to see Portfolio hierarchy configuration sidebar from Administration > Add-ons page.
One thing to check, If any module from Portfolio for JIRA plugin is disable
I checked with my support team.
I do not have privileges for this settings.
Thanks you, anyway
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