How do I configure an automation rule to set the Teams value based on assignee?

[Jennifer Maurer]

I have found similar questions, but the issue may be that I am using Jira Data Center v9.4.15, not Cloud.

I have configured four shared teams in Advanced Roadmaps. I have added the Teams field to my screens. I can manually set the Team value in either Plans or issue screen. My goal is have an automated way to make sure the Team value is always set going forward.

I created a rule triggered when an issue is assigned to a user. If assignee is (a, b, c) then edit Team field to (Team ABC). The issue is that the Team field is not available to be selected in the Edit Issues fields pick list. It is cf(10502) according to the custom fields list. 

Please help!

[Bill Sheboy · Accepted solution]

Hi @Jennifer Maurer 

First thing, I am using Jira Cloud, and so my suggestions are based on what I know about automation, in general.  With that out of the way...

I believe you may set that field using advanced edit with JSON, in the "More options" section of the Edit Issue action.  To learn more about such edits, please look here: https://confluence.atlassian.com/automation/advanced-field-editing-using-json-993924663.html

For teams, please try this:

{
  "fields": {
    "Teams": "the id value for the team"
  }
}

You will need to find the team id values using example issues, such as with this how-to article, and then searching for the field's value: https://confluence.atlassian.com/automation/find-the-smart-value-for-a-field-993924665.html

Kind regards,
Bill

[Jennifer Maurer]

Thank you very much for the info; this worked!