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Having issues updating Jira fields into Plan

Annie Charbonneau
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Aug 10, 2023


I came across similar questions but none of the proposed answers is helping me. I will try to explain my exact problem here.

I have a custom field that is modified in a job overnight. I can see the modification in Jira but in Plan, even when I refresh, it will never update, still showing the old value unless I modify the issue in plan, push changes in Jira and then refresh Plan.

Any idea what is the problem?

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