Epics are not showing up in the Roadmap as having Parents.

[Ashley Roberts]

I have a user that is using the Advanced Roadmaps in Jira, and they have a lot of Epics that are not showing up in their Roadmap as having Parents.

Just wondering if someone knows how to get Roadmaps to show this.

Also, I may not be able to give too much information as the data that is being worked on is sensitive.

[Rick Olson]

I had that same problem until I created a filter with the parent issues in it and then included that filter as one of the Issue sources.

[Ashley Roberts]

I have checked and the user has access to the Roadmap to modify it.

Can you advise what I should use as the filters please?

[Tom Zhu]

@Ashley Roberts 

Hi Ashley 

Suggest you to check the following things

1.  hierarchy setting 
2. Check whether epic issue are maintained parent link info
3. Check the permission , use permission helper to see whether you have access to there parent issue and epic

Regards,

Tom Zhu

[Ashley Roberts]

We have Epics and they have the links to the parents in them, but they aren't sitting under the Feature in the Roadmap.

[Ashley Roberts]

[Ashley Roberts]

I have checked and the user has edit rights to the roadmap. 

Sorry I am not sure what you mean by:

"Check whether epic issue are maintained parent link info", can you advise what mean please?