Due Date not showing in Advanced Roadmap

[Peter Broome]

Due date is not showing for most of our stories in an Advanced Roadmap we created for a Jira Project...tried using the entire project as source as well as using the boards as source and neither worked.

If we set a due date in the story, it does not show in the Advanced Roadmap due date...if I go and update in the Roadmap instead of the story itself, it does show.

The most puzzling thing is about 10% of the stories are showing due date. Since we are relying on Due Date this is problematic.

I guess we could use Target End date instead, but now how we want to manage our workflow...

[Kian Stack Mumo Systems · Accepted solution]

@Peter Broome, 

Are you sure it is the correct field? I've seen instances where there is a custom field called "due Date" and the user is populating one due date field, and the other due date field is not present on the issue screen.

[Peter Broome]

I only see one Due Date in our available fields.

I can update the due date in the advanced roadmap, and then it shows in both the roadmap and the issue. If I update just the issue due date ...it does not show the date in the roadmap...super weird. So it is the same field, just not always pulling the data, but if I update it in the roadmap, it does pushes the data to the issue record

[Kian Stack Mumo Systems]

Does it populate if you reload the plan?

[Peter Broome]

only a small percentage of them are showing in the and the it does not seem to get updated by changes to the issue...

[Kian Stack Mumo Systems]

Are you a system admin?

[Peter Broome]

I am not an admin, but I think I found the issue. In the field selection for AR, "Due Date" is associated with the system "Due", not the issue "Due Date" that allows date picked. 

So I added a "custom field" of the real issue level "Due Date" and it is showing now!!! (I think "Due" is system generated by AR?)