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We've installed Advanced Roadmaps (we have a premium account)
I'd like to create a "Plan" (From the navigation at the top of the page, go to Plans > + Create plan to open the plan creation tool.) but I never see the "+" symbol.
All I see from selecting "Plans" is "learn more" and "settings".
The permissions you posted above look correct, provided your user is definitely in one of these groups, so it does seem like something unusual is happening here!
I've had a quick poke around and it looks like some people have resolved this in the past by logging out and back in again or by changing browsers. It might be worth trying some of those quick trouble shooting steps first, but if you're still having issues after that I'd advise getting in touch with us through https://support.atlassian.com/contact/
This will allow us to properly take a look at your site and will be much easier to identify what's going wrong than working through screenshots here
Hi @Scott Buratt,
After activating the premium plan, advanced roadmaps has its own permission settings that must be adjusted. Maybe that hasn't been done properly yet. You must be at least an advanced roadmaps user in order to create plans.
A Jira administrator can set these permissions from <your atlassian site>/secure/PortfolioPermissions.jspa
Hope this helps!