Can't use custom date fields in for scheduling

[Louis Linder]

We have added custom start and end dates to our Jira project and kanban board and are able to add the fields to AR dashboard display. However, when we try to use these new dates when configuring the Scheduling screen, AR won't let us choose them from the drop down in which they are displayed. Instead, it gives this warning: "Make sure to add this date field to all the issue sources of this plan."

What else do we have to do to use these dates?

[Joshua Sneed Contegix · Accepted solution]

Hi Louis,
Have you tried adding (and populating) the date fields for all issues in the plan source? The logic is that AR can't handle dates for the issues in plan if some of the issues do not have those dates. Alternatively put, the date data set is incomplete and AR can't work with that. Cheers!

[Louis Linder]

Hi Joshua,

We have thousands of issues in this project. Do we have to update ALL of them even if they are done, descoped, etc?

[Joshua Sneed Contegix]

Hi Louis,

Based on the error, yes. I have no experience with this exact error and can't definitively say one way or the other. You can likely bulk update those fields on resolved issues to some date in the past, leaving a smaller subset for accurate date setting. Cheers!

[Szymon Bazyluk]

I am currently experiencing the same issue. I don't believe it is a solution as I just did it as explained, I added value for every issue in the project, which is the source of the plan, and it's still the same. 

Edit: I also used Filter instead of Project as a source of the plan, where I only filtered for one issue with that field filled in, and the issue is still there. At the same time, I have another project with a different issue type, and I can use that field without any problems. I think it has to be a problem with the project setup you/I are using.