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Can not setup the Advanced Roadmaps App for JIRA

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Timon Engelmann
Timon Engelmann Oct 20, 2020

Dear Atlassian community and developers,

we just bought the app for the advanced roadmap in JIRA, since we have not the next-gen-project available.

I have tried multiple variations but it is not possible to create a roadmap, we get the following error (it's longer, but atlassian allows here maximum 20k letters): 

com.querydsl.core.QueryException: Caught MySQLSyntaxErrorException for select `configuration`.`ISSUE_LIMIT`, `configuration`.`HIERARCHY_ISSUE_LIMIT`, `configuration`.`PROJECT_LIMIT` from `AO_D9132D_CONFIGURATION` `configuration` limit

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Angus Russell
Angus Russell
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 20, 2020

@Timon Engelmann this shouldn't happen, please file a support ticket at https://support.atlassian.com/contact/#/ and our support engineers can help you get to the bottom of it.

Thanks,

Angus

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