Can I see days spent in workflow columns in JWM?

[Simon Hancock]

I want a report on how long each task spends in each aspect of my workflow in JWM - so for instance if I have Backlog- Assess - To Do - In Progress - Done - how do I report how long each task  takes to go through each cycle and the overall end to end time? 

[Chuck Oleary · Accepted solution]

We use the Time In Status add on from the Marketplace.  it's by OBSS.
I have added gadgets to team dashboards as well to monitor Time in Status during sprints. 

[Simon Hancock]

Thank you Chuck, I will take a look :) 

[Gizem Gökçe _OBSS_ · Accepted solution]

Update on May 9th, 2024: Time in Status by OBSS was recently rebranded as Timepiece. It is still the same capable app with the same dedicated team behind it. The answer below mentions the app as "Time in Status" but you can find the app in the marketplace as "Timepiece (formerly Time in Status)". 

Hello @Simon Hancock ,

@Chuck Oleary has already mentioned the application which is built by my team at OBSS, but I want to give you a little bit of more detail about it. Time in Status by OBSS is a very advanced tool with which you can easily access the cycle time in your JSM projects as you request.It is available for both  Jira Cloud, and Data Center. 

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. You can combine the time for multiple statuses to get metrics like Cycle Time, Resolution Time, Issue Age, Lead Time etc. (Please see the screenshots below)

For all numeric report types, you can also calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects for Jira Cloud.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

      

Visit Time in Status to explore how our JIRA add-on can revolutionize your metrics measurement process. Enjoy a 30-day free trial to experience the full range of features.

Hope it helps,

Gizem

[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Simon Hancock

If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue, Lead Time for Each Issue (lead time: the time interval between the moment an issue is requested to the moment it is completed) and Cycle Time for Each Issue (cycle time: the time it takes for the team to start working on an issue and complete it) reports.

For further details, you can have a look at Status Time Reports How to Videos.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

Hope it helps.

[Hannes Obweger - JXL for Jira]

Hi @Simon Hancock

if you're open to solutions from the Atlassian Marketplace, here's another app that you might like: JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including the time in status, as well as the time between created and resolved. 

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

As you surely have noticed from this and the previous answers, there's actually a number of Marketplace apps operating in this space. You may already know that you can trial any app for free for 1 month, and depending on the size of your size, it may be free forever. So if an app is an option for your, perhaps try a few and see which works best for you.

(Disclaimer: I work on JXL.)

Best,

Hannes

[Valeriia_Havrylenko_SaaSJet_AbcSite]

Hi @Simon Hancock   👋

Unfortunately, there is no way you can find with native features, but you can achieve it with Time in Status for Jira by SaaSJet. 

You can view data as a Table or Chart. And use a Pivot to customize your reports as you need. 
The Format option lets you select the time format of status duration. One of them is 

• DaysHoursMinutes

• Decimal Days

• Business Decimal Days

Also you will be able to create the Cycle time report easily and display it on your board

Moreover, you can export all necessary data as a report in XLS or CVS files and set up a teamwork schedule to exclude non-working hours or days.

The add-on is constantly improving. 

Add-on has a 30-day free trial version and  free up to 10 users.
Hope it helps 😌