I created an Advanced Roadmap (Plan) for one of my Jira projects. Four statuses defined: "Ticket created", "Waiting for Approval", "On hold" (for which display works fine) as well as "Accepted" and "Rejected" - which correspond to issues with status "Done" and which I want to be listed as well. Even applying a Filter (ticking all status checkboxes) does not resolve the issue. Any advice from the community?
Two options might help you here:
1. Advanced Roadmaps handles completed and resolved issues differently than the rest of Jira Software. We talk about it more in the documentation, which you can read here: How Advanced Roadmaps handles completed and resolved issues
2. If that doesn't help, then I encourage you to reach out to Atlassian support at support.atlassian.com/contact. They're pretty helpful when it comes to use cases like this.
Does this help?
Cheers
Eddie
Hi Eddie, thank you for your insight, gives me the direction to investigate further.
Kind regards
Renate
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