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Automation for when a comment is EDITED/MODIFIED?

So I made a gadget in my team's dashboard that shows items in order of most recently commented, since we use that for a lot of our notes and updates for issues. This is driven by a custom field called "Latest Comment" that is automated to update every time someone comments on an issue. The issue I have is that when someone edits their comment, it does not trigger this automation and update the field. I tried to create another automation to update this custom field each time the issue is updated, but this didn't seem to work... any ideas?

3 answers

Hello Kenan,

It is a little bit hidden, but when you select 'Multiple issue events', you will get the options to use 'comment edited' and 'comment deleted' actions as trigger for your automation rule. This is available for Jira Data Center.

Bildschirm­foto 2023-03-29 um 18.57.03.png

@Kenan Caramesdid you get a response to your above query? I have a same requirement and we too have our JIRA running on data centre. So unable to view that trigger. Is that trigger available on only cloud?

0 votes
Sam Nadarajan
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jul 21, 2022

Hello @Kenan Carames

Have you tried the "Issue Comment Edited" trigger?

Screen Shot 2022-07-21 at 10.04.01 AM.png

I think this trigger will work based on the use case you described.

Hope this helps!

Thank you for the response! This is exactly what I'm looking for but that option doesn't seem to be available for me... not sure why. Maybe it has something to do with the version I am running? I have Jira Data Center



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