issues with unassigned teams

[Another agile delivery person]

Hi Folks,

When we create issue types in portfolio, if we don't there and then assign a team to the issue, it promptly disappears from portfolio when it is committed. How do we assign a team to an issue outside of portfolio, or get portfolio to display issues without a team assigned

Is there a way that when we create issues in portfolio or indeed outside of portfolio, with a Fixversion that is included in the portfolio, we can get these issues to appear. We keep falling into the trap of Portfolio missing work that has been created.

This is portfolio 3.x the behaviour is different in portfolio 2.x

[Roi Fine · Accepted solution]

Hi @Another agile delivery person ,

Answering your question:

"How do we assign a team to an issue outside of Portfolio, or get portfolio to display issues without a team assigned?"

In Jira, you'll need to expose the Portfolio team field, see docs here - https://confluence.atlassian.com/jiraportfolioserver/configuring-custom-fields-935577874.html

In Portfolio, try to add the whole project as the issue source, and not only the board. Alternatively, you can add another filter to the plan's issues sources when the team field is empty.

Let me know if the above makes sense,

Cheers,

Roi Fine | Product Manager   

[Another agile delivery person]

Hi,

Thanks for the response, yes I finally found the teams custom field in Jira and have solved the issue that way. Thanks for the response.

Regards,