Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

With the next gen projects as Private, we want our user in the instance to access them.



I have Next gen projects as private but users in my instance cannot access them. I want them to be private and access it. Is it possible? I don’t want to change the access to open 




1 answer

0 votes

Hello Surfaraz,

Thank you for reaching out to Atlassian Community!

When using next-gen projects, we can set projects as Open to let any licensed user access it and Private if we want only users added manually to have access.

You created the question as Portfolio, so I'm not sure if you are talking about Jira Software or Jira Service Desk next-gen.

If it's Jira Software, there are three options to access the project:

Private: Only people manually added to the project will have access.

Limited: Anyone will be able to access, but only people added to the project will be able to create and edit issues.

Open: Anyone will be able to access the project and create/edit issues.

For Jira Service Desk next-gen projects, there are only two options:

Private: Only people manually added will be able to access the project.

Open: Anyone will be able to access and view the tickets, but only people added as agents will be able to add comments to customers.

For more details, please check the documentation below:


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Advanced Roadmaps

Introducing Advanced Roadmap’s new dependency report

To see this feature in action check out our recent dependencies demo here: Keeping on top of your dependencies is a key part of ensuring project success....

128 views 2 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you